Last Updated: 1/8/2026

On Call & Mobile Notary (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our notary, mobile, remote, or apostille-related services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name
  • Phone number
  • Email address
  • Billing and mailing address
  • Appointment details
  • Uploaded documents or document images (when applicable)

Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site

This data is used for website performance, security, and analytics purposes only.

How We Use Your Information

We use your information to:

  • Provide and manage notary and related services
  • Schedule appointments and confirm availability
  • Communicate service updates and document status
  • Respond to inquiries and customer support requests
  • Process payments securely
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information.

Text Messaging (SMS) Privacy

If you provide your mobile phone number, you may receive text messages related to:

  • Appointment confirmations and reminders
  • Service updates or document status notifications
  • Customer support communications

Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Your phone number is never sold or shared for third-party marketing purposes.

Sharing of Information

We may share limited information only when necessary:

  • With service providers that assist with payments, scheduling, or document handling
  • With government agencies or third parties only as required to complete apostille, authentication, or notarization-related processes
  • When required by law, court order, or legal process

All third parties are required to safeguard your information.

Document Handling & Confidentiality

Documents provided to us are handled with strict confidentiality.
We do not retain copies of documents longer than necessary to complete the requested service, unless required by law or with your consent.

We are not attorneys and do not provide legal advice. All document handling is limited to notarial and administrative functions.

Payment Information

Payments are processed through secure third-party payment processors.
We do not store full credit card numbers or sensitive payment credentials on our servers.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve site functionality
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we take data protection seriously and continuously review our practices.

Your Privacy Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal requirements)

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

On Call & Mobile Notary
📞 Phone: 844-2-GO-SIGN
🌐 Website: https://oncallandmobile.com